Privacy Policy
Last updated: December 3, 2025
Scope
This Privacy Policy explains how Clarke & Son Signs (“we,” “our,” or “us”) collects, uses, discloses, and safeguards information in connection with clarkeandsonsigns.com, our services, and any forms, quotes, calls, or messages you submit to us. By using our site or services, you agree to this Policy.
Information We Collect
1) Information You Provide
- Contact details (name, email, phone, company, address).
- Project details (measurements, artwork, photos, design notes, installation info).
- Communications (emails, phone calls, faxes, contact/quote forms, appointments).
- Business information (billing, shipping; if applicable—handled per job). We do not store payment card numbers on our website.
2) Information Collected Automatically
- Usage data (pages viewed, referring URLs, time on page, general location/IP).
- Device and browser data (browser type, operating system, screen size).
- Cookies and similar tech to enable basic site functionality, remember preferences, and understand site performance.
How We Use Information
- Provide quotes, schedule appointments, and deliver signage/awning services.
- Design support and project communication (including artwork proofs and revisions).
- Operate, maintain, and improve our website, services, and customer support.
- Security, fraud prevention, and compliance with legal obligations.
- With your permission, share updates about services, hours, or locations; you can opt out anytime.
Legal bases (where applicable): consent, contract performance, legitimate interests (e.g., customer service, site security), and compliance with laws.
Data Retention
We retain personal information for as long as needed for the purposes described in this Policy (e.g., project history, warranty/service records), to comply with legal obligations, or to resolve disputes. When no longer required, we will delete or de-identify the information in a reasonable timeframe.
Security
We employ reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure; please use caution when sharing sensitive project materials online.
Your Choices & Rights
- Access/Update: You may request access to or correction of your information.
- Marketing: You can opt out of non-essential communications at any time.
- Cookies: Manage cookies via your browser settings.
- Do Not Track: Our site does not respond to DNT signals.
Depending on your location, you may have additional rights (e.g., under state privacy laws). We will honor applicable requests per law.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will take appropriate action.
Third-Party Links
Our site may link to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their policies.
Service Area & International Visitors
We primarily serve the Tri-State area (including the Bronx, Manhattan, Westchester, City Island, New Jersey, and Connecticut). If you access the site from outside the United States, you understand your information may be processed in the U.S., where privacy laws may differ from your jurisdiction.
Changes to This Policy
We may update this Policy from time to time. The “Last updated” date at the top indicates when changes took effect. Material changes will be posted on this page.
Contact Us
If you have questions about this Privacy Policy or would like to make a request, contact us:
- Phone: (718) 822-2034
- Fax: (347) 398-8232
- Visit: 2556 E Tremont Ave, Bronx, NY 10461
- Hours: Mon–Fri 9:00 AM – 6:00 PM · Sat: Call For Appointments · Sun: Closed
- Website: clarkeandsonsigns.com
Clarke & Son Signs — Custom Signs & Awnings: Made here locally in the Bronx & Riverdale since 1998.